Privacy Policy
Your privacy is important to us. This policy explains how YogaBreeze Qatar collects, uses, and protects your personal information.
Our Commitment to Your Privacy
At YogaBreeze Qatar, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, book our classes, or engage with our services.
We believe in transparency and want you to understand exactly how your information is handled. Our practices are designed to provide you with a safe and enjoyable experience while respecting your privacy rights under Qatar's data protection regulations and international standards.
Key Privacy Principles
- We collect only necessary information for providing our services
- Your data is encrypted and stored securely
- We never sell your personal information to third parties
- You have full control over your personal data
Information We Collect
Personal Information
We may collect the following types of personal information:
Account Information
- • Full name and preferred name
- • Email address
- • Phone number
- • Date of birth
- • Emergency contact information
Health Information
- • Health conditions and limitations
- • Injuries or physical restrictions
- • Fitness goals and preferences
- • Medication information (optional)
- • Instructor preferences
Payment and Booking Information
When you book classes or purchase services, we collect:
Payment Details
Billing address, payment method information
Booking Records
Class schedules, attendance history
Preferences
Class types, instructor preferences
Website Usage Information
When you visit our website, we automatically collect certain information:
Technical Information
- • IP address and location data
- • Browser type and version
- • Device information
- • Operating system
Usage Analytics
- • Pages visited and time spent
- • Click patterns and navigation
- • Referrer URLs
- • Search queries
How We Use Your Information
Primary Purposes
Service Delivery
We use your information to provide yoga classes, personalized instruction, and wellness services tailored to your needs and goals.
Communication
To send class confirmations, schedule updates, wellness tips, and respond to your inquiries and feedback.
Improvement and Analytics
To analyze usage patterns, improve our services, develop new offerings, and enhance your overall experience.
Legal and Safety Compliance
We may use your information to comply with legal obligations, ensure safety in our facilities, and protect the rights and safety of our staff and other students.
Legal Requirements
- • Financial record keeping
- • Insurance requirements
- • Health and safety regulations
Safety Measures
- • Emergency contact procedures
- • Health condition awareness
- • Facility security protocols
Information Sharing and Disclosure
We Do Not Sell Your Information
YogaBreeze Qatar does not sell, rent, or trade your personal information to third parties for marketing purposes. Your privacy is not for sale.
Limited Sharing Scenarios
Service Providers
We work with trusted third-party service providers who assist us in operating our business:
- • Payment processors for secure transactions
- • Email service providers for communications
- • Website hosting and maintenance services
- • Professional consultants (legal, accounting)
All service providers are contractually bound to protect your information and use it only for specified purposes.
Legal Requirements
We may disclose your information when required by law or to:
- • Comply with legal processes or government requests
- • Protect our rights, property, or safety
- • Protect the rights and safety of our users
- • Investigate or prevent fraud
Business Transfers
In the event of a merger, acquisition, or sale of assets, your information may be transferred as part of the business transaction. You will be notified of any such changes and may opt out where applicable.
Data Security and Protection
Our Security Measures
Technical Safeguards
- SSL/TLS encryption for data transmission
- Encrypted storage of sensitive data
- Regular security audits and updates
- Firewall and intrusion detection systems
Administrative Controls
- Limited access to personal data
- Employee privacy training
- Confidentiality agreements
- Regular security policy reviews
Data Retention Policy
Active Members
Data retained while membership is active and for 2 years after termination
Financial Records
Accounting records kept for 7 years as required by law
Deletion Process
Secure deletion of data when retention period expires
Data Breach Response
In the unlikely event of a data breach, we have established protocols to:
- Immediately investigate and contain the breach
- Notify affected individuals within 72 hours
- Implement additional security measures
- Contact relevant authorities as required
- Remediate vulnerabilities and prevent recurrence
- Provide clear guidance to affected individuals
Your Rights and Choices
Your Data Rights
As a user of YogaBreeze Qatar, you have several important rights regarding your personal information:
Right to Access
You have the right to request a copy of all personal information we hold about you. This includes information about how your data is used and shared.
How to request: Contact us using the information below. We will provide your data within 30 days.
Right to Rectification
You can request that we correct or update any inaccurate or incomplete personal information.
How to request: Log into your account or contact us. Updates are typically processed within 5 business days.
Right to Erasure
You have the right to request deletion of your personal information, subject to legal and regulatory retention requirements.
Limitations: We may need to retain certain data for financial records or legal compliance.
Right to Data Portability
You can request your personal information in a structured, machine-readable format.
Format: We provide data in JSON or CSV format for easy transfer.
Right to Restrict Processing
You can request that we limit how we use your personal information in certain circumstances.
Scope: This applies to direct marketing, automated decisions, and data processing activities.
Right to Object
You can object to processing of your personal information for direct marketing purposes or based on legitimate interests.
Action: We will stop processing unless we can demonstrate compelling legitimate grounds.
Communication Preferences
Cookies and Tracking Technologies
What Are Cookies?
Cookies are small text files stored on your device when you visit our website. They help us provide you with a better experience by remembering your preferences and understanding how you use our site.
Essential Cookies
These cookies are necessary for the website to function properly:
- • User authentication and login
- • Shopping cart functionality
- • Security and fraud prevention
- • Load balancing and performance
Analytics Cookies
These help us understand how visitors interact with our website:
- • Page views and session duration
- • Popular classes and services
- • User journey analysis
- • Performance optimization
Managing Your Cookie Preferences
You can control cookies through your browser settings or our cookie management tool:
Browser Settings
- • Block all cookies
- • Block third-party cookies
- • Clear cookies when browser closes
- • Customize cookie exceptions
Our Cookie Tool
- • Toggle categories on/off
- • Save preferences
- • Review detailed descriptions
- • Change settings anytime
Frequently Asked Questions
How long do you keep my information?
We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Active member data is kept while membership is active and for 2 years after termination. Financial records are kept for 7 years as required by law.
Can I delete my account and all my data?
Yes, you can request account deletion at any time. We will securely delete your personal information, though we may retain certain data for legal compliance or legitimate business purposes. You will receive confirmation when the process is complete.
Do you share my health information with insurance companies?
No, we do not share your health information with insurance companies or for marketing purposes. Health information is used solely for providing appropriate yoga instruction and ensuring your safety during classes.
How secure is my payment information?
All payment information is processed by secure, PCI-compliant payment processors. We do not store credit card details on our servers. Your financial data is encrypted and protected according to industry standards.
Can I opt out of all communications?
Yes, you can opt out of marketing and promotional communications while still receiving essential service-related emails (class confirmations, safety updates, billing information). You can adjust these preferences in your account settings or by contacting us.
Contact Us About Privacy
Privacy Officer
If you have any questions about this privacy policy or wish to exercise your rights, please contact our Privacy Officer:
Response Time
- General inquiries: 1-2 business days
- Data access requests: 30 days
- Deletion requests: 45 days
- Complaints: 15 days
Policy Updates
Policy Changes
We may update this privacy policy from time to time to reflect changes in our practices or for legal, regulatory, or operational reasons. When we make significant changes, we will notify you through:
- Email notification to all registered members
- Website notice banner
- Updated policy posted on this page
Change Notification
We will provide at least 30 days notice for material changes that affect how we collect, use, or share your information. Your continued use of our services after the notification period constitutes acceptance of the updated policy.
Version History
Previous versions of this privacy policy are available upon request. We maintain a record of all policy changes and their effective dates for transparency and compliance purposes.
Questions About Changes
If you have questions about policy updates or do not agree with the changes, please contact us immediately. We will work with you to address your concerns while ensuring compliance with applicable privacy laws.